Privacy Policy
LAST MODIFIED: JUNE 23, 2026
Merra Integrated Services LLC (“MERRA”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you submit project scoping briefs, or when you contact us directly.
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give us when you submit forms on this website.
- Professional Data: Organization name, professional title, corporate address, and project technical specifications.
- Diagnostic & Telemetry Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
2. CCPA/CPRA Compliance (US State Laws)
If you are a resident of California, Colorado, Connecticut, Virginia, or other US states with active privacy regulations, you possess specific statutory rights regarding your personal information:
- Right to Know: You have the right to request that we disclose what personal data we collect, use, share, or sell.
- Right to Delete: You can request the deletion of your personal records held by us, subject to statutory exemptions.
- Right to Opt-Out: You have the right to opt-out of the “sale” or “sharing” of your personal data. We do not sell your personal data in the traditional sense; however, tracking technologies on our site may share data with third parties. You can enforce this right at any time via the “Do Not Sell/Share” button in our footer.
- Right to Non-Discriminrimination: We will not discriminate against you for exercising any of your privacy rights.
3. GDPR/UK GDPR Compliance (European Union Standards)
If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal information is governed by the General Data Protection Regulation (GDPR). We act as the Data Controller for information collected via our website.
- Legal Basis: We process your data based on your explicit consent (e.g., when you accept cookies or submit inquiry forms) or our legitimate commercial interests (e.g., website security and performance diagnostics).
- Data Rights: You have the right to access, rectify, restrict processing of, object to, or export your personal data. You also have the right to withdraw consent at any time.
- Data Transfers: Data collected via this website may be stored and processed in the United States. We implement standard contractual clauses to safeguard transfers.
4. Cookie & Tracking Policy
We use cookies, web beacons, tracking pixels, and other tracking technologies to customize the site and improve your experience. When you access the site, your browser configuration is checked against our Consent Manager. Diagnostic cookies are blocked by default unless you explicitly grant permission or choose to “Accept All”.
5. Data Retention & Security
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage system can be guaranteed 100% secure.
6. Compliance Officer Contact
If you have questions, comments, or wish to exercise your legal privacy rights under US or European regulations, please contact our Data Protection Officer at: